Click & Collect
Contactless Collection for New and Used Vehicles
Rates Group - Click & Collect or Home Delivery
Given the recent developments, we have updated the way we work and are very happy to be able to assist our customers with vehicle purchasing remotely. We have a dedicated Click & Collect Centre and offer FREE Local Home Delivery (10 mile radius).
This also means that all paperwork can now be completed over the phone or by email, rather you having to visit our dealership in person. For many people this has been a very positive change, giving customers a faster and easier route to getting their New or used vehicle, however we want to reassure all of our customers that they will continue to receive a dedicated service and enjoy all of protections that come from purchasing a vehicle through us. We still offer the same fantastic deals, the only difference is that paperwork and payments can now be done over the phone and by email instead if you so choose.
A remote test drive involves a member of our sales team providing you with a personal walk around video or a video call we can answer any questions at the same time.
If you prefer to physically drive a vehicle then we can deliver a demonstrator vehicle to your home for you to drive.
Rest assured all our demonstrator vehicles are thoroughly cleaned and sanitized.
- Covid-19 Safe transaction
- Test drive available as normal, all cars fully sanitised beforehand
- Reserve Online for just £99
- Reserved for up to 5 days, your deposit back if you change your mind
Car Purchasing - Simple as 1,2,3!
We have made the car purchase process as simple as possible, but if you would prefer to talk to us instead then no problem - just call us on 01375 391234.
Applying for Finance on an Approved Used Car on our website
If you are interested in financing a Brand New Vehicle through Ford Credit instead please visit our Ford Credit Finance Information Page.
Step 1: Find the Approved Used Car you wish to finance
Step 2: On the car page, scroll down to find our handy Finance Calculator
Step 3: Use the slider to choose your Preferred Deposit, Term and Mileage
Step 4: Just underneath the slider you will see quotes, tailored to that vehicle for you
Step 5: Once you are happy, click "Learn More" next to the deal you are interested in.
Step 6: Choose to run a free finance check or apply for finance right away.
Alternatively you can talk to our team directly and they can discuss your options based on your budget and other requirements. Our team are always polite, professional and respectful of everyone they talk to. They are ready and waiting to talk to you now - just call 01375 391234 for Grays or 01245 648400 or Galleywood. You can always email us instead if you prefer at carinfo@rates.co.uk and one of our team will come back to you.
